Last Updated: 16/02/2025

1. Acceptance

1.1. The GlueStore website and online store (collectively, our “Website”) is owned and operated by Accent Lifestyle Pty Ltd trading as Glue Store (ABN 79 636 815 284) and its subsidiaries and associates we”, “us”, “our”, “Glue Store” or https://www.gluestore.com.au/

1.2. Access and use of the Website, or placing an order for a product sold by Glue Store (“Product”) (“Order”) is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers set out in these Terms & Conditions (“Terms”). Our Terms incorporate our Privacy Policy and any other documents they refer to. You should read them thoroughly before using our Website, making an Order or engaging with us (collectively, our “Services”). Your use of the Services constitutes your agreement to the Terms.

1.3. Glue Store reserves the right to amend the Terms at any time and without notice to you. Glue Store may change the Terms from time to time, and your continued use of the Services after any amendment becomes effective constitutes an agreement by you to abide, and be bound by, the Terms, as so amended. We will always publish a link to our current Terms from the Website homepage at gluestore.com.au.

1.4. Any competition or promotion that you enter via our Website is also subject to separate Competition Terms available here.

2. Access and Use of the Website

2.1. The Products available on the Website are only available for sale to individuals who can make legally binding contracts. The Products are not available to persons under the age of 18 years and any other persons who are legally prohibited from entering into binding contracts.

2.2. You must not (or attempt to):

(a) interfere with or disrupt the Website or the servers or networks that host the Website;

(b) use data mining, robots, screen scraping or similar data gathering and extraction tools on the Website; or

(c) interfere with security-related or other features of the Website.

2.3. We do not warrant that the Website will be available at all times and without disruption and we provide no warranties in relation to the content of any other website linked to or from our Website.

2.4. You must not link to our Website or any part of our Website in a way that damages or takes advantage of our reputation, including but not limited to:

(a)  in a way to suggest or imply that you have any kind of association and affiliation with us, or approval and endorsement from us when there is none; or

(b) in a way that is illegal or unfair.

3. Orders, Pricing & Availability

3.1. Prices displayed within this Website are shown in Australian dollars (AUD) and include GST where applicable. You are responsible for any taxes, duties or other liabilities imposed by any government agency, including without limitation, any customs duty, goods and services taxes or any value added tax imposed on any Product or services acquired or ordered by you from this Website.

3.2. Any Order placed by You in the manner described in this Website is an offer to purchase a particular Product for the price (including the delivery and other charges and taxes) specified in this Website at the time you place your Order. You will receive from us an Order confirmation by email. This email will only be an acknowledgement that we have received your Order and will not constitute acceptance of your Order.

3.3. A contract between us for the purchase of the Products (“Contract”) will not be formed until you receive a shipment confirmation email from us. We are not obliged to supply the Product to you until we have accepted your Order. We may in our discretion refuse to accept an Order from you, in which case we will promptly refund any payment already made by you to your original payment method. We may refuse to accept your Order for any reason, including but not limited to:

(a) unavailability of stock (in which case we may ask you to re-submit your Order or offer you an alternative Product or size);

(b) we suspect that you might on-sell our Products to other consumers;

(c) if we suspect your Order is fraudulent, or suspect credit card or payment-related fraud;

(d) if there is an error in your Order;

(e) if there has been an error in the imagery, price or Product description on the Website; or

(f) if there has been an error by way of the wrongful inclusion of an item in a particular sale or promotion.  
We also reserve the right to request identification from you, including photo ID or any other such documentation for verification purposes before we allow your order to be processed.

3.4. A change to the Terms will not apply to an existing Order that has already been accepted by us; the Terms that will apply to any such Order are the Terms that applied at the time you placed the order.

3.5. By making an Order, you expressly authorise us, before accepting your Order, to perform credit and security checks and, where we feel necessary, to transmit or to obtain information (including any updated information) about you to or from third parties from time to time, including but not limited to your credit card number, to validate your credit card, to obtain an initial credit card authorisation, to conduct loss minimisation and anti-fraud measures and to authorise individual purchase transactions. 

3.6. We may terminate a Contract if the Product is not available for any reason.  We will notify you if this is the case and return any payment that you have made.  We will refund any money received from you using the same method originally used by you to pay for the Product.  If the refund transaction fails, we will advise you of this and make arrangements to process the refund via a different method.

3.7. If you wish to cancel your Order, please contact customer service.  Once your order has been placed you cannot cancel the order and therefore, we are unable to cancel an order or stop an order from being dispatched at your request. The item must instead be returned to us in accordance with the returns policy.

3.8. Prices of Products and services, as well as delivery and other charges displayed on this Website are current at the time of issue but may change at any time and are subject to availability. All pricing on our Website is available online only, and is not transferable in-store, or vice versa, on occasion where pricing differs between the two.

4. Delivery

4.1. Please read the Delivery Information contained within this Website. Pricing on a Product detail webpage may not include delivery charges (if applicable).
4.2. Delivery times are indicative only, and Glue Store will not be liable for any failure to observe these delivery times.

4.3. Glue Store will retain title to the Products you order until you have made payment in full for those Products, but all risk in the Products will pass to you upon their delivery to you or collection by a postal or courier service.

4.4. You should consider whether you need to obtain any suitable insurance.

4.5.  We will aim to leave the Order at the address advised by you at the time of purchase.  You must ensure that you are able to take Delivery of the Product without undue delay and at any time reasonably specified by us.  By default, you provide authority to leave items at the address specified in your Order.  If the delivery driver deems the area unsafe in their discretion, your Order will be redirected to a collection point, redelivered in the next Delivery run (where available) or returned to our Fulfilment Centre.  If Delivery or collection is delayed through your unreasonable refusal to accept Delivery or if you do not (within two weeks of our first attempt to deliver the Product to you) accept Delivery or collect the Product from the carrier, then we may (without affecting any other right or remedy available to us) do either or both of the following:

(a) charge you for our reasonable storage fees and other costs reasonably incurred by us; or

(b) no longer make the Product available for Delivery or collection and notify you that we are cancelling the applicable Contract, in which case we will refund to you any money paid to us in accordance with our returns policy, less our reasonable administration charges (including for attempting to deliver and then returning the Product, and any storage fees and other costs provided for above).

4.6. Our delivery partners may contact you via SMS prior to delivery to provide you with different delivery options, including giving ‘authority to leave’ the item at the address, or have delivery re-routed to a collection point.  Alternatively, the courier may leave a card requesting your instructions on either re-delivery or collection from the carrier or a collection point.

4.7 Please note that it might not be possible for us to deliver to some locations, nor are we able to offer equivalent delivery options to locations that we do service.  If we are unable to deliver to your location, we will inform you on the relevant Product page, or alternatively use the contact details that you provide to us when you make your Order and arrange for cancellation of the Order or delivery to an alternative delivery address.

4.8. You must take care when opening the Product so as not to damage it, particularly when using any sharp instruments.

5. Payment

5.1. Payment is required at the time of purchase and placement of your Order. Payment is charged/debited at the end of the complete check-out process. You will not be charged prior to the final step, and can choose not to proceed at any time before payment is taken.
5.2.  We accept payment via Visa, Mastercard, American Express (AMEX), Diners Club, PayPal, AfterPay, and Glue Store credit. You must comply with the applicable Terms of these providers. We reserve the right to vary our accepted payment methods at any time without notice.
5.3. To use a Gift Card, please ensure you have a valid Gift Card. For further detail on the use of Gift Cards, please see Section 9.
5.4. You must not pay, or attempt to pay, for an order through any fraudulent or unlawful means. If your payment is not able to be successfully processed, or if we suspect that it has been paid for using any fraudulent or unlawful means, we may cancel the order.

5.5. In-store Gift Cards are only redeemable in-store (not online), even if the Gift Card was purchased through our online store.

5.6. If you choose to make your payment by AfterPay you understand and agree that we are not liable for any fees or additional costs charged to you by AfterPay and that such costs are your responsibility.

6. Fraud Protection

6.1. Glue Store carries out activity to protect you, and our interests, from fraudulent orders and payments. A representative from Glue Store may contact you directly as part of this protection process.

6.2. If Glue Store determines an order is potentially fraudulent, we will not dispatch Products until we are satisfied that cardholder identification has been achieved and our Fraud Protection Process has been completed.

6.3. If you believe you have been a victim of a fraud, please contact our Fraud Protection Officer writing at shop@gluestore.com.au. Please ensure the subject line of your email is “ATTN: Fraud Protection Officer” so we can prioritise and escalate your email appropriately.

7. Returns

7.1. Please read the Returns & Faulty Items Hub contained within this Website for return information. Our Returns & Faulty Items Hub, and this clause 7, outline the circumstances in which a return will be available to you. Different terms and processes apply depending on whether you believe your item is faulty or you are seeking to make a return for change of mind. See further below:

Faulty Product Returns

7.2. If you believe you have received a Product that does not meet the Consumer Guarantees under the Competition and Consumer Act 2010 or the Consumer Guarantees Act 1993 (together, ANZ Consumer Laws) ( (ie is “Faulty”), please contact our Customer Care team as soon as possible so we can guide you through the returns process and help resolve the problem as swiftly as possible. To assist, you may be required to send us images of the damage, defect or fault for preliminary assessment. You may be asked to provide further information to support your claim to assist us with our assessment of the Products.s.

7.3. If the Product is confirmed to be Faulty, we will replace or repair the Product (if repair is reasonably possible) or refund the price of the Product to your original payment method, as appropriate. If the Product is confirmed to have a major or serious failure (as applicable), you will likely be entitled under ANZ Consumer Laws to elect whether you want us to replace or repair (if repair is reasonably possible) the Product or refund the price of the Product to your original payment method. If the Product is found not to be Faulty, or you otherwise do not have a remedy for a failure to comply with the Consumer Guarantees under the ANZ Consumer Laws, we will contact you to determine whether you want us to dispose of the Product or return the Product to you at your expense.

7.4. It does not constitute a Faulty Product if in our reasonable opinion a Product has become of unacceptable quality following the sale to you due to fair wear and tear, misuse, failure to use in accordance with manufacturers’ instructions, using it in an abnormal way or failure to take reasonable care.

Change Of Mind Returns

7.5. In addition to your rights in relation to faulty Products in clauses 7.2-7.4 above, you can return any Product that complies with our Change of Mind Returns Policy here and the associated Returns Process here.

7.6. For Change of Mind Returns, we will not refund any delivery costs that you have paid at purchase to have the Product shipped to you, or the cost of any packaging you provide to send the items back to us. If the return, in our reasonable opinion, is not in compliance with clause our Change of Mind Returns Policy, we will contact you to ship the Product back to you and you will be liable for the shipping costs both to and from us.

7.7. We monitor return rate frequency and value for fraud, abuse and general security purposes. In the event of elevated return frequency and values, we are entitled to close or block access to your Account or deny you from making future orders.

7.8. Nothing in this clause 7 is intended to exclude any rights in clauses 7.2-7.4 above or any of your statutory rights as a consumer under the ANZ Consumer Laws.

Other Returns Information

7.9. If items are sent to us by mistake, we are not responsible for these items and accept no liability if we’re unable to locate them. If we are able to locate them and you want the items returned to you, we reserve the right to return them to you at your cost.

7.10. In the event we request your bank account details to issue a refund, please ensure you provide the correct BSB and Account Number. Your refund may be delayed or not received by you if the incorrect details cause the refund to bounce. We are not liable for any refunds processed into the wrong account due to incorrect information provided.

7.11. When you wish to return an item from a promotion where you must reach the minimum spend in one transaction for the offered discount or code to be applied, and as a result, your order no longer qualifies for the discount, then the terms of the promotion have not been met and the amount credited for the returned item will be adjusted or withheld. The amount credited will be outlined in the email sent to you upon return.

8. Online Account

8.1. To access some features of the Website, such as creating wish lists, you must register an account with us (“Account”).  To register for an Account, you must provide us with accurate and current personal information, including your name, address, and a valid email address.  You must not register more than one Account. You should not create an Account if you are under 18 years old.

8.2. You must keep your Account username and password confidential at all times. Glue Store is entitled to assume that anybody accessing your account using your confidential username and password is you. Be aware that others may access your account and private information if you do not sign-out before ending your session with Glue Store. Be particularly cautious when using public computers or devices that do not automatically log you out when you exit your browser.

8.3. You must not use another person’s Account without our, and/or the other person’s express permission. If you suspect or become aware of any unauthorised use of your Account or that your password is no longer secure, please contact customer support immediately and take immediate steps to re-secure your Account (including by changing your password).

8.4. To the extent permitted by applicable law, you are solely responsible for the activity that occurs on your Account (including Orders placed using your Account), and you must keep your Account password secure. We are not responsible for any unauthorised activity on your Account, including if you fail to keep your Account login information secure. We may refer fraudulent or abusive or illegal activity to the relevant authorities.

9. Promotions, Vouchers, Store Credit and Gift Cards

9.1. From time to time, Glue Store may hold promotions such as special offers and discounts in-store or online at our Website. These promotions may be provided across both our in-store and online channels, but may also be limited to in-store or online channels only. Please note that promotions in-store may be different to promotions online. We recommend that customers check the terms of each promotion in order to avoid disappointment.
9.2. On our Website, “voucher”, “Promotional Voucher”, “Gift Voucher” and “Store Credit” are used interchangeably. “Coupon Codes”, “codes” and “Promo Codes” are also used interchangeably.

9.3. You are responsible for the use and safety of your vouchers, Store Credit and Gift Cards - you should treat them like cash. We assume no Liability for the loss, theft or, to the extent permitted by law, illegibility of vouchers or Gift Cards, including if Gift Cards used without your permission or if your email is hacked or subject to unauthorised used. We monitor the issuance and redemption of vouchers or Gift Cards. In the event of fraud, misuse, an attempt at deception (including self-referral) or in the event of the suspicion of other illegal activities in connection with the issuance or redemption of vouchers or Gift Cards, we may close or block access to your Account and/or require a different means of payment. We may block Gift Cards if notified by law enforcement that Gift Cards have been fraudulently obtained.

9.4. We reserve the right to deny use of the vouchers, coupons, or Gift Cards, and/or request an alternative means of payment for any reason, including where we have reason to suspect that there has been an attempt to deceive or defraud Glue Store through the use of one of these items.

9.5 We accept Promotional Vouchers and Coupon Codes as payment, or partial-payment, for certain or specified purchases online. It is your responsibility to read the specific details about your Promotional Voucher or Coupon Code as provided with your Promotional Voucher or Coupon Code. These additional terms may outline what your Promotional Voucher or Coupon Code can or cannot be used for, whether it has a minimum spend, whether it applies only to a specific product or group of products, whether it is available for a limited time or specified date range, and/or only available to a specific customer group (eg. Students).
9.6. We accept Promotional Vouchers and Coupon Codes as payment, or partial-payment, for certain or specified purchases online. It is your responsibility to read the specific details about your Promotional Voucher or Coupon Code as provided with your Promotional Voucher or Coupon Code. These additional terms may outline what your Promotional Voucher or Coupon Code can or cannot be used for, whether it has a minimum spend, whether it applies only to a specific product or group of products, whether it is available for a limited time or specified date range, and/or only available to a specific customer group (eg. Students).

9.7. We reserve the right to deny use of the Promotional Voucher or Coupon Code, and/or request an alternative means of payment for any reason, including where we have reason to suspect that there has been an attempt to deceive or defraud Glue Store through the use of a Promotional Voucher or Coupon Code.

9.8. If the credit of a Promotional Voucher is insufficient to complete payment for an order, you can choose another accepted means of payment to cover the short fall. This could include an accepted Credit Card, PayPal, AfterPay or Gift Card where applicable.

9.9. Promotional Voucher and Coupon Code Exclusions:
(a) Unless otherwise specified, Promotional Vouchers and Coupon Codes cannot be used to purchase Gift Cards, Sale/Discount Merchandise and third-party or Non-Merchandised Product (eg. Event Tickets).
(b) Unless otherwise specified, Promotional Vouchers and Coupon Codes are not available in conjunction with any other offer, including other coupon codes.

Promotions and Vouchers
9.5. Please note that there is a distinction between a “Gift Voucher” and "Gift Cards/e-Gift Cards". This section only relates to “Gift Vouchers”, not “Gift Cards/e-Gift Cards”
9.6. If notified by us, we may accept Promo/Coupon Codes or vouchers for certain or specified purchases online. It is your responsibility to read the specific details about your voucher or code. These additional terms may outline what your voucher or code can or cannot be used for, whether it has a minimum spend, whether it applies only to a specific Product or group of Products, whether it is available for a limited time or specified date range, and/or only available to a specific customer group.
9.7. If the credit of a voucher or store credit is insufficient to complete payment for an order, you can choose another accepted means of payment to cover the shortfall. This could include an accepted Credit Card, PayPal, AfterPay or Gift Card, where applicable.
9.8. Voucher, Store Credit and Code Exclusions: 
(a) Unless otherwise specified, vouchers, Store Credit, and codes cannot be redeemed for cash or used to purchase Gift Cards, Sale/Discount Merchandise, and third-party or Non-Merchandised Product (e.g. Event Tickets). 
(b) Unless otherwise specified, Store Credit, vouchers and codes are not available in conjunction with any other offer, including other codes.

(c) If you place an Order for a Product less than the value of a voucher/code, no refund or residual credit will be returned to you. If the credit of a voucher/code is insufficient for the Order you wish to make, you may make up the difference through payment by other means (but not by using another voucher or attempting to rely on any other offer).

(d) We will apply vouchers/ codes on a pro-rata basis to voucher-eligible items in order to determine the final price you pay for those items. Where you return an item purchased with a voucher/promo code, we will only refund the final price you paid for that item.

(e) We actively monitor misuse of vouchers/ codes and reserve the right to deactivate vouchers/ codes or block any person that is not using a voucher/code/Store Credit in accordance with its Terms.

Store Credit

9.9. Store credits are applied to the Account registered with the same email address used to place your Order. Store credits cannot be transferred to other accounts. We will apply store credit on a pro-rata basis across all items in an Order.

9.10. Store credit is valid for [xx] months. Any balance that remains after the [xx] months will be voided and will not be available for use. Store credit does not accrue interest, nor can it be redeemed or refunded for cash at any time. If you accept store credit for a cancellation or return, and then purchase further items with that store credit, you will only be able to accept store credit for the subsequent cancellation or return of those items - you will not be able to refund or return those further items for cash.

Gift Cards

9.11. Glue Store gift cards (“Gift Cards”) can be purchased in store and are redeemable at any Glue Store retail store in [Australia / New Zealand] or online on the Website. Gift Cards can only be redeemed on the Website in accordance with the special terms stated on them.
9.12. Gift Cards are valid for 3 years from the issue date, or until no amount remains on the Gift Card. Any balance that remains on the Gift Card after expiry will not be available for use.

9.13. Gift Cards should be treated like cash. Lost or stolen Gift Cards will not be replaced or refunded. Gift Cards cannot be exchanged (wholly or partly) for cash, reloaded, topped up or used to purchase other Gift Cards. The value shown on a Gift Card includes GST.

9.14. Gift Cards are partially redeemable, and any unused balance can be used for future purchases up to the expiry date. The credit of a Gift Card does not accrue interest, nor can it be redeemed or refunded for cash at any time. Gift Cards cannot be used to buy further Gift Cards. To use a Gift Card, please follow the Gift Card instructions for use.

9.15. Gift card purchases may be subject to security checks from time to time, resulting in longer than usual processing times. These checks may regretfully affect delivery timeframes, but are necessary in order to ensure the security of our Gift Card program. Should we suspect any fraud relating to a Gift Card, we may refuse to redeem the Gift Card until we are satisfied that no fraud has occurred.

9.16. We reserve the right to change these conditions at any time and will provide at least 14 days’ notice by posting the changes on this Website. If you contact us within the notice period and do not accept the changes, we can cancel the Gift Card and refund you any value remaining on the Gift Card.

9.17. If you place an Order less than the value of the Gift Card, the residual credit will be stored to your Account and can be used for future purchases, but the residual credit cannot be redeemed for cash. If the credit of a Gift Card is insufficient for the Order you wish to make, you may make up the difference through payment by other means. You may use as many Gift Cards as you wish in paying for an Order, and Gift Cards may be used in conjunction with one voucher/promo code per Order.

Returns

9.18. If you cancel or return items purchased using a Gift Card, voucher or store credit:

(a) the refund value of an item is the final price you paid for that item; and

(b) you are only entitled to receive ‘cash’ refunds for the portion of the total Order price you paid for using ‘cash’, and store credit only for the portion paid for using Gift Cards or store credits (on an item basis). We reserve the right to issue you with a new Gift Card equivalent to the value of your refunded Gift Card purchase. For example, where total Order price is paid:

(i) entirely by Gift Cards or store credits - refunds are offered as store credit only;

(ii) entirely by ‘cash’ - refunds offered as 100% store credit or ‘cash’ (at your election); or

(iii) 20% Gift Cards or store credits and 80% ‘cash’ - refunds offered as store credit for a minimum of 20% of the refund value (on an item basis), with the remaining 80% of the refund value offered as 100% store credit or ‘cash’ (at your election).

9.19. If you cancel or return only certain items purchased in bundle deals or multi-buy promotions, any items you don’t return will be charged at full price, and the refund amount will be reduced accordingly.

Student Discount (UNiDAYS)

9.20. “Students” are those customers who are registered and verified with UNiDAYS ® (“UNiDAYS”). Glue Store provides a discount to Students all year round for purchases made online via our Website. The discount amount will vary, depending on what promotions are running at the time. The current discount can always be viewed on Glue Store's UNiDAYS webpage.

9.21. The Student discount applies only to purchases made through the Glue Store Website online (not in-store). The discount may be redeemed through a coupon code provided by UNiDAYS after registration and verification with UNiDAYS. To use the coupon code, enter it into the “Promo Code” box at checkout.

9.22. Registration with UNiDAYS is subject to their separate terms and conditions, which is provided to you upon registration. Glue Store is a separate entity to UNiDAYS and customers must verify their student status through UNiDAYS. Glue Store holds no responsibility for the content provided by UNiDAYS or the information you provide to UNiDAYS.

9.23. The Student discount is only valid on full price merchandise and per Clause 14, is not to be used in conjunction with any other offer or on the purchase of any type of gift cards or vouchers.

11. Limitation of Liability

11.1. To the extent permitted by law and subject to clause 11.3, Glue Store will in no way be liable for any direct, indirect, incidental, special or consequential damages, arising in connection with these Terms, the Services, any information (including any file) obtained from or through the Website, or unauthorised access to or alteration of your transmissions or data or of any information contained on this Website, including but not limited to, damages for loss of profits, use, data, or other intangibles, even if Glue Store has been advised of the possibility of such damages.

11.2. You will not be liable to us for indirect and consequential loss arising from or connected to this agreement in contract, tort, under any statute or otherwise (including, without limitation, for loss of revenue, loss of profits, failure to realise expected profits or savings, loss or corruption of data and any other commercial or economic loss of any kind) unless such loss arises as a result of your breach of the express terms of these Terms, gross negligence or wilful misconduct.
11.3. Our Products and services come with guarantees that cannot be excluded under the ANZ Consumer Laws. Without excluding, restricting or modifying the rights and remedies to which you may be entitled under these Consumer Guarantees provisions of the ANZ Consumer Laws or Glue Store liabilities under those provisions:

(a) our liability to you will in all other cases be limited to the cost of re-supplying or repairing, or paying the costs of repairing any Products; (b) we will not be liable to you for indirect and consequential loss arising from or connected to this agreement in contract, tort, under any statute or otherwise (including, without limitation, for loss of revenue, loss of profits, failure to realise expected profits or savings, loss or corruption of data and any other commercial or economic loss of any kind) unless such loss arises as a result of our own negligence or wilful misconduct; and

(c) our liability to you for loss or damage of any kind arising out of this agreement or in connection with the relationship established by it is reduced to the extent (if any) that you cause or contribute to the loss or damage. This reduction applies whether our liability is in contract, tort (including negligence), under any statute or otherwise.

11.4. Each party’s liability for loss or damage of any kind arising out of this agreement or in connection with the relationship established by it is reduced to the extent (if any) that the other party causes or contributes to the loss or damage. This reduction applies whether our liability is in contract, tort (including negligence), under any statute or otherwise.

12. Privacy

12.1. You may be asked to input information about yourself on this Website. We take your privacy seriously, and your personal information will always be treated in accordance with our Privacy Policy. Please read the Privacy Policy contained within this Website. Our Privacy Policy sets out what information we collect, how we use it and what data we store.

13. Content

Our Content

13.1. All content displayed on this Website, including (but not limited to): all text, graphics, logos, names and trademarks (collectively, “Our Content”) is the property Glue Store, or the property of their respective owners, and is protected by copyright, trademark and other intellectual property laws.
13.2. Except as permitted by Australian or NZ copyright laws (as applicable), no part of the Website or Our Content may be reproduced, adapted, performed/presented in public or transmitted in any form by any process (graphic, electronic or mechanical, including further copying, recording, taping or by a storage and information retrieval system) without the specific prior written consent of Glue Store.

13.3. Due to photographic and screen limitations associated with the representation of Products, some actual Products (including, in particular, clothing, apparel and shoes) may differ to a small extent in visual appearance (for example in colour) from the way they appear on the Website.  In addition, where it is suitable to do so, some depictions of Products are created or chosen by us for promotional purposes, and may not be an exact representation of the Products received.

Third party content, User content and Your content

13.4. At times the Website may contain links to other websites, which are not operated by us (“Linked Sites”). We may also provide embedded content hosted and controlled by third party providers (“Embedded Content”). Glue Store has no control over Linked Sites and Embedded Content, and as such accepts no responsibility for them or any loss or damage to you that may arise from using them. Your use of Linked Sites or Embedded Content is entirely your choice and responsibility, and is subject to the terms of the Linked Site and Embedded Content providers.

13.5. Glue Store does not endorse, promote or recommend any the operators, or any person, organisation or corporation, associated with Linked Sites and Embedded Content unless explicitly stated.

13.6. Information about Products on the Website may be based on material provided by third party merchants, suppliers and/or Product manufacturers. Except as required by law (including the ANZ Consumer Laws) we cannot be held responsible for inaccuracies or errors caused by incorrect information supplied to us or by these third parties.

13.7. At times you may be able to provide, contribute, upload and publish (collectively, “Publish”) your own data, content or materials (“User Content”) to, or through, our Website and associated websites or applications (eg. our Blog, Facebook page, etc). User Content could include text, images, information, or comments, Published via email, comment, blog, enquiry, social media platforms, third-party partnerships and plug-ins, or other means.

13.8. You own any User Content that you Publish on Glue Store Website (“Your Content”). Other users own any User Content they publish to Glue Store Website. Glue Store reserves the right to moderate, deny, or remove any User Content, at any time, without explanation. We are not obliged to use, maintain or display your User Content.

13.9. Your Content must not include:

(a) Content that you do not have the right to disclose under law, or an obligation you have to a third party (such as confidentiality agreements);

(b) Content that reveals private information, such as your or another person’s identity; or sensitive information, including names, email addresses, phone numbers or addresses;

(c) Content that infringes, or could possibly infringe, the rights (including intellectual property rights, copyrights and trademarks) of other; or

(d) Content that can be interpreted by others as being harmful, threatening, abusive, harassing, vulgar, obscene, defamatory, misleading, an invasion of privacy, immoral or otherwise offensive or illegal.

13.10. You are personally responsible and liable for Your Content. By uploading and publishing Your Content you acknowledge that it does not contain any confidential information, and may be seen by others.

13.11. You are not entitled to any payment or compensation from Glue Store for our use of Your Content, or any User Content.

13.12. You can request removal of any User Content you Publish at any time by submitting a request via our Website contact form here. Please ensure the subject line of your request is “ATTN: Online Content Manager – User Content”.

13.13. You can report violations of the third-party and user content terms by submitting a request via our Website contact form available here. Please ensure the subject line of your request is “ATTN: Online Content Manager – User Content”.

13.14. Glue Store does not represent that any information (including any file) obtained from or through the Website is free from computer viruses or other faults or defects. It is your responsibility to scan any such information for computer viruses.

15. Miscellaneous

15.1. This Website is a channel for customers to place orders for Products we have available for purchase.
15.2. We will not be liable if, for any reason, the Website is not available at any time, for any period of time. We reserve the right to limit or restrict access to certain functionality, webpages, or the entirety of the Website.
15.3. These Terms & Conditions shall be governed by and construed in accordance with the laws of the state of Victoria, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of the state of Victoria, Australia.
15.4. To the extent (if any) that the content of the Website does not satisfy the laws of a country other than Australia or New Zealand (as applicable), it is not directed to persons in those countries, and they should not use the Website.

15.5. If the whole or any part of a provision of this agreement is void, unenforceable, or illegal in a jurisdiction, it is severed for that jurisdiction. The remainder of this agreement has full force and effect, and the validity or enforceability of that provision in any other jurisdiction is not affected. This clause has no effect if the severance alters the basic nature of this agreement or is contrary to public policy.

We are committed to developing and maintaining an inclusive workplace that embraces and celebrates diversity.

CORE VALUES
As a subsidiary of Accent Group, we believe everyone should feel safe, valued, respected, and empowered regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic. By welcoming individuals from diverse backgrounds, experiences, and perspectives, we create a vibrant and dynamic Team that reflects the diversity of the communities we serve and operate in.

OUR APPROACH
We have implemented comprehensive policies and procedures to ensure equality and diversity are upheld in all aspects of our operations. Additionally, regular employee training and education is provided on how to create and maintain a workplace where all Team Members feel safe, welcomed and valued.

Beyond our internal efforts, we actively engage with the community to promote equality and diversity. Whether through partnerships with diverse organisations, sponsorships of events, or participation in initiatives, we are committed to making a positive impact.

CONTINUAL IMPROVEMENT
Promoting equality and diversity is an ongoing journey, and we are committed to continually improving our efforts in this area. We regularly review our policies and practices to ensure they align with best practices and evolving societal norms. By listening to feedback from our employees and the community, we strive to create and uphold a workplace that is truly inclusive for all.

Please visit Accent Group's corporate website to access and view our current approach to equality and diversity in full.

We are committed to operating responsibly and ensuring that no one involved is subject to exploitation.

As a subsidiary of Accent Group, we are dedicated to upholding the highest standards of ethical sourcing across all operations and understand our role in identifying and managing modern slavery risks. We acknowledge the significance of addressing these concerns and seek to provide our consumers with resources to make well-informed decisions.

Accent Group's Modern Slavery Statement outlines our comprehensive Ethical Sourcing Policy, demonstrating our dedication to transparency and accountability within our supply chains. The Modern Slavery Statement also details our policies, processes and initiatives aimed at combating modern slavery.

We recognise the importance of continuous improvement and are actively working with our Team Members, suppliers, and broader business partners to strengthen our practices. We are committed to staying vigilant, adapting and evolving our strategies to effectively address these concerns and contribute to the goal of eliminating modern slavery.

To access our Ethical Sourcing Policy and Modern Slavery Statement in full, please visit Accent Group's corporate website.

The "Stamp Your Feet" initiative was created to support charities and build awareness for key social issues.

STAMP YOUR FEET
We are a subsidiary of Accent Group, who launched "Stamp Your Feet" in 2022. This initiative aims to make a positive impact, by supporting both our team members and the communities in which we operate.

Through Stamp Your Feet, we aim to raise awareness of pressing societal issues, offer meaningful support to important causes, and empower our team members, customers, and the wider community.

ADDITIONAL COMMUNITY INITIATIVES
In addition to the Stamp Your Feet initiative, Accent Group's brands actively engage in initiatives that reflect their core values and contribute to their communities.

Some ways in which our brands have given back to their communities include:

• Supporting community health and wellness
• Empowering youth through confidence-building activities
• Advocating for a range of social causes, with awareness campaigns and community-led initiatives
• Collaborating with sustainability initiatives
• Working to enhance facility accessibility
• Sponsoring events and collaborating on programs to make a meaningful impact

WANT TO GET INVOLVED?
If you're passionate about giving back and making a positive impact, we recommend following us on social media to stay up-to-date with opportunities in your community.

If you, or your organisation, would like to partner with Stamp Your Feet, get in touch with us and we will guide you in the right direction.

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