Payment Methods
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WHICH PAYMENT METHODS DO YOU ACCEPT ONLINE?
VISA, MasterCard, American Express, PayPal, Afterpay, and our e-gift cards are accepted online.
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If you choose to return all or part of your online order, a refund will be issued to the original payment method used. -
DO YOU ACCEPT AFTERPAY ONLINE?
Yes, Afterpay is accepted online, and we offer straightforward refunds should you need to return.
WHAT IS AFTERPAY?
Afterpay allows you to buy now and pay later, by dividing the total cost of your purchase into 4 interest free instalments, due fortnightly.You can check your eligibility, and learn more, on the Afterpay website.
USING AFTERPAY ONLINE
To purchase using Afterpay, simply select it as your payment option during checkout. First-time users will be prompted to provide payment details, while returning customers will be able to login.Your first payment will be charged upon placing your order.
RETURNING AFTERPAY PURCHASES
Provided your item(s) meet our Returns Policy, you can return them for a refund. We'll refund any payments you've already made and cancel any future payments.More on this can be found on the Afterpay website.
USING AFTERPAY IN STORE
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To use Afterpay in-store, simply open your Afterpay App and select "Pay with Afterpay Card" to access your Afterpay Card in your digital wallet. At checkout, tap the Afterpay Card to pay, and your payment schedule will be displayed once your purchase is complete. -
HOW CAN I USE A STORE-ISSUED CREDIT NOTE?
Credit notes are only eligible for redemption in store.
USING YOUR CREDIT NOTE IN STORE
When making a purchase in-store, present your credit note to the team member to have it applied to your purchase.Credit notes have a 1 year expiration date, which can be found on your printed receipt.
If you choose to partially redeem your credit note, you will be issued a new credit note number with the remaining balance.
CAN A CREDIT NOTE BE REFUNDED OR CONVERTED?
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Unfortunately, store credit notes cannot be exchanged for another tender, or replaced if lost. -
HOW WILL I RECEIVE MY REFUND?
All refunds are automatically issued to your original payment method.
The processing time may differ based on your payment method and financial institution, but once processed, expect the refund to reflect in your account within 5 business days.
AFTERPAY & PAYPAL REFUNDS
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If your original payment method was Afterpay or PayPal, you will receive refund updates directly from them, in addition to communication from us.