Once your item has been packed our team will mark the order as 'ready to collect'. From here, you will receive another email confirming your order is ready for pickup.
Your click & collect will be held for 28 days, when collecting your items, please ensure to bring the following:
- Photo ID
- Proof of address
- Notification of 'ready for pickup'/ Order confirmation email
Good to know: You can also nominate someone else to collect your order for you. Get in touch with our customer support team below for further assistance!
After 28 days if you haven't collected your order from the nominated store, your order will then be refunded back to your original payment method.